Tire Discounters Florence (KY 18)
8:00 AM - 8:00 PM 8:00 AM - 8:00 PM 8:00 AM - 8:00 PMClosed Today 7:00 AM - 8:00 PM 8:00 AM - 4:00 PMClosed Today
Request AppointmentLocation Details
5991 Fuller St
Florence, KY 41042
US
Between Speedway and Fazoli's
(859) 647-6333
Jeremy Haynes
General Manager
Hours
| Day of the Week | Hours |
|---|---|
| Monday | 8:00 AM - 8:00 PM |
| Tuesday | 8:00 AM - 8:00 PM |
| Wednesday | 8:00 AM - 8:00 PM |
| Thursday | Closed |
| Friday | 7:00 AM - 8:00 PM |
| Saturday | 8:00 AM - 4:00 PM |
| Sunday | Closed |
| Holiday | Hours |
|---|---|
| Memorial Day | Closed |
| 4th of July | Closed |
| Labor Day | Closed |
| Thanksgiving | Closed |
| Christmas Day | Closed |
| New Years Day | Closed |
FREE Alignment and FREE Oil Change with any 4-tire purchase ($220 Value)
Nation’s Largest 100% Family-Owned Tire and Automotive Dealer
Hey Florence neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 5991 Fuller St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by ...
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 5991 Fuller St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by ...
Hey Florence neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 5991 Fuller St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (859) 647-6333.
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 5991 Fuller St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (859) 647-6333.
Connect With Us
SERVICES
ALIGNMENT
We include a FREE alignment on any 4-tire purchase. So, if all you need is an alignment, we've gotten pretty good at it!
We include a FREE alignment on any 4-tire purchase. So, if all you need is an alignment, we've gotten pretty good at it!
![Tires Near me]()
TIRES
We carry all major brands of tires like Michelin, Goodyear, Cooper, and many more. If you're looking for the same brand of tires that came on your vehicle, we've got it. Each of our stores stock about 4 times as many tires as a typical tire store.We carry all major brands of tires like Michelin, Goodyear, Cooper, and many more. If you're looking for the same brand of tires that came on your vehicle, we've got it. Each of our stores stock about 4 times as many tires as a typical tire store.![brakes near me]()
BRAKES
Our job isn't to sell you brakes. Our job is to make sure you are safe and that your brakes are ready for anything. Even if that anything is a daredevil squirrel. We will explain the suggested or required brake services needed, and give you a written copy of our brake diagnostics. Or, we'll get to say "you're good - nothing needed!"Our job isn't to sell you brakes. Our job is to make sure you are safe and that your brakes are ready for anything. Even if that anything is a daredevil squirrel. We will explain the suggested or required brake services needed, and give you a written copy of our brake diagnostics. Or, we'll get to say "you're good - nothing needed!"![Oil change near me]()
OIL CHANGE
There's nothing like a well-oiled machine for safety and longevity. Next to you, regular oil changes are your vehicle's best friend. And it's the least expensive maintenance you can do to maximize engine life and reduce repairs. We offer the greenest and most comprehensive oil changes in the business.There's nothing like a well-oiled machine for safety and longevity. Next to you, regular oil changes are your vehicle's best friend. And it's the least expensive maintenance you can do to maximize engine life and reduce repairs. We offer the greenest and most comprehensive oil changes in the business.![coolant fluid service near me]()
FLUID SERVICES
Fluid Exchanges and Fuel System Service go hand in hand with oil changes - taking care of the life-blood of your vehicle. Your owner's manual will recommend how often this work should be done. It varies. Our ASE Certified technicians can help advise you, and make sure that whatever needs doing is done right.Fluid Exchanges and Fuel System Service go hand in hand with oil changes - taking care of the life-blood of your vehicle. Your owner's manual will recommend how often this work should be done. It varies. Our ASE Certified technicians can help advise you, and make sure that whatever needs doing is done right.![Shocks struts near me]()
Shocks & Struts
By the time you drive 50,000 miles, your shocks will have cycled about 87,500,000 times. And that's usually the time to replace them. (Duh!) Then, not only will your vehicle handle better and more safely - the difference in the ride? OMG.By the time you drive 50,000 miles, your shocks will have cycled about 87,500,000 times. And that's usually the time to replace them. (Duh!) Then, not only will your vehicle handle better and more safely - the difference in the ride? OMG.![Tires and wheels near me]()
Custom Wheels & Accessories
Sure, cars take you from point A to point B, but c'mon, we know it's more than that! Whether it's custom wheels, a lift kit, or performance brakes - we'll help you take your vehicle to the next level. We've got all the cool bells and whistles, plus state-of-the-art technology like flush-mount alignment racks and touchless mounting and balancing.Sure, cars take you from point A to point B, but c'mon, we know it's more than that! Whether it's custom wheels, a lift kit, or performance brakes - we'll help you take your vehicle to the next level. We've got all the cool bells and whistles, plus state-of-the-art technology like flush-mount alignment racks and touchless mounting and balancing.![windshield repair near me]()
Auto Glass
Tire Discounters Auto Glass, now known as Chip's Auto Glass, is here for all of your auto glass and ADAS needs. Chip's Auto Glass offers in-shop or mobile auto glass service. We work with all insurance providers and handle all makes and models.Tire Discounters Auto Glass, now known as Chip's Auto Glass, is here for all of your auto glass and ADAS needs. Chip's Auto Glass offers in-shop or mobile auto glass service. We work with all insurance providers and handle all makes and models.![adas calibration near me]()
ADAS (Advanced Driver Assistance System) Calibration
Self-driving vehicles may be a few years away from road domination, but advanced technology safety systems inside these vehicles are starting to be commonplace in new vehicles. One location specifically that has ADAS is your windshield. We have trained experts on all ADAS systems and will work with all makes and models in which recalibration is available.Self-driving vehicles may be a few years away from road domination, but advanced technology safety systems inside these vehicles are starting to be commonplace in new vehicles. One location specifically that has ADAS is your windshield. We have trained experts on all ADAS systems and will work with all makes and models in which recalibration is available.
DEALS
![Free tires near me]()
Season's Free-Things Holiday Sweepstakes
Throughout the holiday season, lucky daily winners will win a FREE set of tires with our Season's Free-Things Sweepstakes! Because nothing says "happy holidays" like free tires.Throughout the holiday season, lucky daily winners will win a FREE set of tires with our Season's Free-Things Sweepstakes! Because nothing says "happy holidays" like free tires.![]()
Save up to $529 on Goodyear Tires
Get $100 Instant Savings on any set of Goodyear Tires. PLUS, get up to a $100 manufacturer rebate on select sets. AND, receive up to $100 Rebate when purchased on your Tire Discounters Credit Card. BUT WAIT, THERE'S MORE! Receive a FREE Full Synthetic Oil Change and a FREE Alignment ($229 Value) with any 4 (or more) installed tire purchase.Get $100 Instant Savings on any set of Goodyear Tires. PLUS, get up to a $100 manufacturer rebate on select sets. AND, receive up to $100 Rebate when purchased on your Tire Discounters Credit Card. BUT WAIT, THERE'S MORE! Receive a FREE Full Synthetic Oil Change and a FREE Alignment ($229 Value) with any 4 (or more) installed tire purchase.![Free oil change near me]()
Free Alignment and Oil Change
For a limited time, Buy ANY 4 Tires and get a Free Full Synthetic Oil Change and a Free Alignment! That's a $230 value!For a limited time, Buy ANY 4 Tires and get a Free Full Synthetic Oil Change and a Free Alignment! That's a $230 value!![Tires financing near me]()
Receive $100 Rebate when you spend $999 or more
Receive a $50 rebate when you make a single-invoice purchase of any 4 tires or $499 or more with your Tire Discounters Credit Card. OR receive a $100 rebate when you make a single-invoice purchase of $999 or more with your Tire Discounters Credit Card.Receive a $50 rebate when you make a single-invoice purchase of any 4 tires or $499 or more with your Tire Discounters Credit Card. OR receive a $100 rebate when you make a single-invoice purchase of $999 or more with your Tire Discounters Credit Card.
That's a $129.99 value plus a 12-month warranty!
We include a FREE alignment on a 4-tire purchase. So, if all you need is an alignment, we've gotten pretty good at it!
Frequently Asked Questions
Reviews
Average Rating:
4.5
Rating 4.5
Total Number of Reviews: 1177
- Rating 2.0October 21, 2024I received a battery replacement today for a 2010 vehicle. I went to this location for my previous battery replacement for this same vehicle in 2018. In 2018, I was charged $194.15 out the door for this battery. $138.04 for the battery, $30.00 labor, and $15.12 shop fees. Today, for the same vehicle, I was charged $210.00 for the battery, $105.00 labor, and $39.38 shop supply fees for a total of $375.64. A $181.49 total increase from last time and a $75.00 increase in labor. I was actually quoted a significantly cheaper price from the dealership but I figured Tire Discounters would surely beat that. I was worried about the battery so I agreed to the charges today so that I could be done with it. The staff are extremely friendly and I enjoyed talking to them. However, the charges, specifically the labor and shop fees, are outrageous.Tire DiscountersOctober 24, 2024If you could Adam, please email us at support@tirediscounters.com with a copy of your review and the phone number used for the visit. We'd like to investigate what happened so we can work to fix this for you and our future customers.Rating 5.0September 2, 2024Bill and his team are AMAZING! They always take great care of me! 10 out of 10!Tire DiscountersSeptember 3, 2024Thank you so much for the kind words and we'll see you again when you need us!Rating 5.0July 4, 2024Best serviceTire DiscountersJuly 4, 2024Best customers! Glad we were able to take great care of you, Jimmy. You've got us for life!Rating 5.0July 3, 2024Great service as usualTire DiscountersJuly 4, 2024Thanks for the stars! Glad we were able to take great care of you, John. You've got us for life!Rating 1.0May 29, 2024Independence Kentucky store is awful I called it 8:00 in the morning ask if they could balance two tires that I personally brought to them and at noon they still haven't touched two tires they didn't even have to take them off such a ridiculous way to do business. On top of that I just spent like $4,000 buying tires and rims and getting a front end lift on my truck but I can't get two tires balanced in 15 minutes. I'll never do business here again and I have spent plenty of money in my life with this place but not to get two tires balanced it's just ridiculous in 2 hours.Tire DiscountersMay 29, 2024Our apologies that we did not meet your expectations. We care about our customers and their experiences, and we’d like to connect with you. If you would like to discuss this, please send your contact information to support@tirediscounters.com so we can connect with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
- Rating 5.0May 22, 2024My experience with Billy Rey was excellent.Tire DiscountersMay 23, 2024You're right, Billy Rey is awesome! Thanks for the 5-star review and stay safe!Rating 1.0May 2, 2024Went to tire discounters in walton ky got 4 tires and free alignment after 8 months tires were wearing on inside again took it back and found out it was never aligned they lied and said they did it went to Florence store to get 4 tires balanced 59 dollars went back two weeks later for 2 tires balanced same price they tried to tell me its same price 2 or 4 I would not recommend them you better watch or they'll tell you they did something they didn't or charge you dabble for itTire DiscountersMay 3, 2024Oh no, that doesn’t sound right! We apologize for not meeting your expectations and would like to investigate this for you. If you could please email your contact information and a copy of your review to support@tirediscounters.com we would greatly appreciate it. Thank you for letting us know!Rating 1.0March 11, 2024I hope this takes business away from Tire Discounters!!!! Go find tires somewhere else. There wasn't an option to put no stars!
This happened on 3/9/2024. I had an appointment at 1000 am to get 4 tires and that's it on my 2014 Jeep Compass. I arrived at the store in Florence (Fuller St.) at 0950 and filled out the paperwork to have the tires put on. I did tell the person at the desk that I would wait for the car. I looked out around 1100 am and my car wasn't taken back. Finally around 1130 am my car was taken back in the garage. Once the car was back in the garage I was waiting, waiting, and waiting. I did look several times at the person in the garage changing the tires and they seemed to be more worried about talking instead of doing work. Around 1349 (149pm) my car was finally ready. I paid and went on my way. I got in the car and all tires were showing low with 34 psi and flashing. I drove the car up route 18, back and then over to Autozone, because I know they need to heat up. Total time around 15mins driving on the new tires. Nothing changed. 1445pm So I had to take more of my time and go back to the store to have them fix the problem by adding air to the tires. All I that was said to me on this experience is "Sorry about that sir"!
So the next time I need tires or anything I will spend the extra money and go somewhere that will do the job right the first time and not having me wait all day for 4 tires. I will also, never tell any of my friends and family to go to this store or any other Tire Discounters. I'm sure I'm 1 of a million people that use their services and this won't be read, but I put the review out in the hopes it helps at least 1 person in thinking differently about this place.
Completely unprofessional and completely disregard for my time. That's the reason I was asked if I was dropping the car off so they can take hours to get tires on my car. Also, maybe look at the staff you have at the store on Fuller St. in Florence, KY.
Go somewhere else that's going to value your time and do the job right the first time.Tire DiscountersMarch 11, 2024We’re sorry we didn’t meet your expectations, Rick. Understand that we take great pride in our craft and strive to have all of our locations operating at a high level. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you, and please include a copy of your review for reference. It will go straight to HQ. We hope to hear back from you soon and look forward to connecting you with a TD team member.Rating 5.0February 24, 2024Great service!Tire DiscountersFebruary 24, 2024That's what we love to hear! Short, Sweet, and Simple. Thanks for the review!Rating 5.0November 18, 2023I definitely recommend it , I will be back.Tire DiscountersNovember 20, 2023Great customers! Thank you for the kind words, and we'll see you again when you need us! - Rating 5.0November 18, 2023Excellent service !!Tire DiscountersNovember 20, 2023That’s how we roll! Glad we were able to take such good care of you. See you in about 5K for the first of those free lifetime rotations!Rating 5.0September 8, 2023Ford Edge Sport 2014 : Bill was extremely courteous and professional. It was easy to set up the appointment. Bill went over all the details. The work was well done, the car was still clean after and the fee was very competitive. I will certainly go back for service again! Absolutely no complaints! Thank you for the great service.Tire DiscountersSeptember 10, 2023Awesome! Glad we were able to take great care of you, Chris. Take care and we will see ya again when you need us.Rating 5.0September 8, 2023Excellent. Dom was able to get me in and got new tires very quickly. Awesome job.Tire DiscountersSeptember 8, 2023Dom and the team rock, so you can roll, Josh! Glad they were able to take great care of you. Take care and we will see ya again when you need us.Rating 5.0August 31, 2023couldn't have been betterTire DiscountersSeptember 2, 2023Awesome! Glad we were able to take great care of you, Raymond. Take care and we will see ya again when you need us.Rating 1.0August 24, 2023Took my car in for an oil change and tire rotation they kept my car 2 hrs got a call stating the work was done but they never did the rotation so I would recommend for ppl to mark the tires before taking their car in to reassure the job is done. I was not happy about having to take the car back in a different dayTire DiscountersAugust 25, 2023We’re sorry we didn’t meet your expectations, Trina. Understand that we take great pride in our craft and strive to have all of our locations operating at a high level. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you, and please include a copy of your review for reference. We hope to hear back from you soon and look forward to connecting you with a TD team member.
- Rating 5.0August 12, 2023Willie and all the guys in the garage were a true blessing to me, & my three bestfriends! We went to a Morgan Wallen concert in Columbus Ohio and apparently while we were inside the stadium singing our hearts out, our lugnuts were loosed up on the driver side front wheel. We managed to make it passed Kentucky state line to Florence before the car started Makin a funny noise in the front end, being 4 girls in a car on 5 hour drive from home and not knowing any one in that area, they was total life savers by taking the time out of there schedule that were completely booked up and fixed the whole problem replacing the lugnuts that were tethered with and tightening everything up, sending us on our way home without any charge! Absolutely couldn't thank these guys enough! Things could have went the other way quick on us with out them! Thank you again guys so much making sure we make it home safely to our baby's & family.!!!Tire DiscountersAugust 13, 2023Aww, group hug. We love having you in the TD family, Michaela. Take care and we will see ya again when you need us.Rating 1.0August 10, 2023It’s a shame I can’t leave zero stars. Went for my first "FREE" tire rotation at Florence, KY Tire Discounters since I purchased the tires there. I look up and this 18 year old kid was grinding the paint off my brake rotor hat. A back story on me: I take care of my car myself including all services and anything else it needs. Tire balancing and alignments are the only things that don't justify me buying expensive equipment to do myself. All the workers back there were ACTUALLY TRYING TO CONVINCE ME that it was good practice and that it was what they do to EVERY CAR!!!! One of the workers said it's okay, you need brakes soon anyways!!! I spoke to the regional manager a few minutes ago, and he gave me the same song and dance how if your rotors have paint on them regardless of age or mileage, his workers WILL REMOVE IT!! The service writer Tonya assured me that she would order my rotors from Mazda and replace my damaged ones. The regional manager told me that he wouldn’t let her. Definitely stay away from this place. It’s not worth the hassle.Tire DiscountersAugust 11, 2023We’re sorry we didn’t meet your expectations. Understand that we take great pride in our craft and strive to have all of our locations operating at a high level, George. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you, and please include a copy of your review for reference. We hope to hear back from you soon and look forward to connecting you with a TD team member.Rating 1.0July 5, 2023Terrible service each time here. Almost a 2 hour wait for a scheduled oil change knowing I was not dropping off the vehicle and waiting in the lobby for the service to be completed.Tire DiscountersJuly 7, 2023Yikes! Sorry to hear that we did not meet your expectations and your oil change took longer than usual. Your time is precious, and we certainly don’t want anyone spending more than normal waiting for service. If you could please email your contact information and a copy of your review to support@tirediscounters.com we would greatly appreciate it. Thank you for letting us know!Rating 1.0June 17, 2023I have mixed feelings about this store. I needed 4 tires on a car that I needed to drive to Kansas City the next day. They worked me in on a very busy day. The work was completed when they said they would have it done. I think the went out of their way to make that happen. That’s the good part. I told them the tires have had issues with going flat. I said I’ve been told before there were bead leaks and asked them to clean the beads and look for other issues or causes. We made it home! The next day one tire was flat the day after two tires were flat. I aired them back up and we sold the car letting them know about the new flat tires. They had it looked at and there were two bad valve stems. I’ve worked as a tire buster when I was a lot younger. We always changed valve stems in new tires and ran them through a water tank if there had been issues with flats. I would think that is standard. I’ll let the store speak about their policy. I think we were lucky to have made it home without issues. I think this is my honest review.Tire DiscountersJune 19, 2023Rob, our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect. If you would like to discuss, please send your contact information (preferably phone number) to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safeRating 1.0June 11, 2023Horrible service. The first lady who "tried" to help, had no idea what i was looking for and no idea on how to look up what i was looking for. The next guy who was supposedly the manager, knew what i was looking for but decided he wanted to cuss almost the entire time he was speaking with me. I will never be back in a Tire Discounters, if I can keep from it.Tire DiscountersJune 12, 2023Randy, our apologies that we did not meet your expectations, this is not how we want to be perceived! We definitely care about your experience and we'd like to connect. If you would like to discuss, please send your contact information (preferably phone number) to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
- Rating 2.0April 12, 2017Dropped my car off for an oil change and tire rotation at 10am wasn't ready till 2pm. There were greasy smudges on the outside and inside of the drivers door and on the stearing wheel. As I left the parking lot my hood looked closed but wasn't latched.Tire DiscountersApril 27, 2017Hey Clinton, this is not at all what we want to be hearing about our location. So much so that we would like to put you in touch with a manager to discuss your issues in detail and try to get to the bottom of them. If you could, please provide your details and preferred method of contact to support@tirediscounters.com and we will have a manager reach out to you as soon as possible. We pride ourselves on doing things right and earning your business every time you walk in the door so we take reviews like this very seriously.Rating 2.0April 2, 2017Went in to check prices late on a Saturday. Told they could check out the front end and install 4 tires even after posted hours. The fellow at the counter was friendly but could not answer any mechanical questions, said he would ask tech. By the time my car was pulled around tech was already gone. (I kind of understand, it was a Saturday night and closing time) On my way home ( 2 exits south) could tell had more vibration than my old tires and pulled to right. Inspected at home and also found the valve stems installed were so short I'd have to pull the hubcaps to add air in the future. Plus one hubcap had a patch of chrome scraped off of it now. I went back on Monday. New guy at counter friendly but not mechanically knowledgeable. Had questions about tire balancing and caster adjustments. Not much had been changed to correct to better zero. Was told 2 wheel weights had come off front tires. Told by this sales person that tires were rebalanced, had correct valve stems put in and aligned again. Nothing mentioned about scraped up hubcap. Vibration gone. Still pulls slightly. May have to go back 3rd time for better alignment. Sad, but may have go to a mechanic I know is knowledgeable and gets the job done right the first time. The "free alignment" makes difference in price but not if it's not done right the first time.Tire DiscountersApril 12, 2017Thanks for alerting us through a review, Edward. We pride ourselves on our tire care and install, so we definitely want to connect. We hope you will provide preferred contact information to support@tirediscounters.com to connect you with a manager. Please reference this review. Thanks.Rating 5.0April 1, 2017Tire rotation on Saturday; great experience.
Had never visited a Tire Discounters previously.
I did not purchase the current set of tires from this vendor (new vehicle).
The prompt professional service I received from the entire staff was by far one of the best experiences from any service oriented organization.
Ron Bowman handled my check in/out and Joseph Backscheider completed the service work. Both should be commended for their efforts.
I will return to this location when it is time to replace my tires.Tire DiscountersApril 12, 2017We agree, Ken. We have passed along the kudos. Thanks for the awesome review. We will be here when ya need us again.Rating 5.0March 23, 2017We had a flat tire at 7:30 on the interstate on our way to Florida and the team at the Florence KY store sent someone to help us and then stayed past closing time to get us four new tires on our car so we could get on our way. Chris and his team were awesome!!! Thanks for the great service!Tire DiscountersApril 12, 2017Ahh, nice. Yay sunshine. See ya again in 5000 miles for your free tire maintenance on your new tread. We want to get as many trips to Florida as we can off that new set.Rating 5.0March 22, 2017Great service, I had a flat tire and they got my car right in and fixed it in less time than quoted.Tire DiscountersApril 12, 2017Niiice. Love when things work out time wise. Thanks for the review and we will see ya again when ya need us. - Rating 4.0March 21, 2017Thankful for the road hazard on my tires and the free balancing.Tire DiscountersApril 12, 2017Tire care is our main squeeze. We did see that you rated customer service a 2. We really pride ourselves on great customer service paired with our tire care. We would love to connect you with a manager to learn more about your experience. If you wouldn't mind sending a few details and your preferred contact information to support@tirediscounters.com that would be great. Hope to connect soon.Rating 4.0March 12, 2017I have always been very pleased with the service until my last visit. When I came in for an oil change I had them check an oil leak that was determined to be a bad hydr center motor mount. I had it replaced. The leak continued and when I brought it back they now determine it to be a problem they can't fix. Wish they had looked a little closer as it may have cost me for something not needed.Tire DiscountersApril 12, 2017Scott, thank you for taking the time to alert us through a review. We are happy that you are pleased overall, but we definitely would love to connect you with a manager to address your oil leak concern. If you wouldn't mind emailing us at support@tirediscounters.com with your preferred contact information that would be great. We look forward to connecting.Rating 5.0March 11, 2017The service was great and servicemen were willing to match competitors prices to get me the best deal!Tire DiscountersApril 12, 2017We do what we can on the price, but include a whole lotta car love. Thanks for the review, Todd. We will see ya again when ya need us.Rating 1.0March 9, 2017Overcharged, waited an hour and a half for an oil change. Complained alreadyTire DiscountersApril 12, 2017David, we have alerted Jim, the regional manager, in your area. We would love to connect you with a manager about your experience. Would you mind sending your preferred contact information to support@tirediscounters.com? Please reference this review so we can keep everything together. Thanks!Rating 2.0March 6, 2017We have been the Route 18 store customers for 15 years or so and used to tell every friend and family member about the speedy service for stop-in rotations as well as for scheduled services (oil change, brakes..). We also bragged about how everyone in the store made you feel like you were part of the family. They remembered the last set of tires or repair that you had and were always open to provide advice or input. But yesterday's rotation and oil change (which I had a scheduled appointment for) was an example of the change we have experienced over the past 3 - 4 years. Since the expansion of other TireDiscounters, it seems that there is more of a corporate feel and the customer is no longer part of the family. The customer is now an invoice number and the store now expects that you sit quietly in the lobby and wait. On every occasion the rotation might now take 1 hour or more versus 20 - 30 minutes. And there is no way that a scheduled oil change and rotation should take 1 1/2 hours or more. But that is what we are experiencing. I can change everything in my own garage in less time. I can also go to Valvoline for an oil change then drive to CarX for the rotation and still be done in less time even if I add the driving time. We do not want to walk away from TireDiscounters after all of these years. But we have consistently experienced cold customer service and extremely lengthy visits for small "in-and-out" services like rotations and oil changes. I understand that we need to drop a car off for brake work or other repairs. But your speedy rotations (other than during a lunch hour) and fast and well priced oil changes are what kept us buying tires for the families vehicles over the last 15+ years. I would hope to see a change. But to be honest, as an experiment we have tried the store on 42 and the new Walton store to see if it is just a particular store issue. And unfortunately feel the same corporate approach is now what TireDiscounters is all about. There is no more family feel to the customer service.Tire DiscountersApril 12, 2017Todd, your review breaks our heart. Everything you experienced the first 10 years is still in our core and expectations at our stores. I have flagged this to the regional manager and our customer care manager. We will definitely be in touch. We do appreciate your candid feedback as tough as it was to take. We will make this right.
OTHER GOOD STUFF
2023 CARFAX Top-Rated Service Shop
We are proud to have been voted a CARFAX Top-Rated Service Shop for 2023!Learn MoreWe are proud to have been voted a CARFAX Top-Rated Service Shop for 2023!![2023 CARFAX Top-Rated Service Shop]()
![2023 CARFAX Top-Rated Service Shop]()
2022 CARFAX Top-Rated Service Shop
We are proud to have been voted a CARFAX Top-Rated Service Shop for 2022!Learn MoreWe are proud to have been voted a CARFAX Top-Rated Service Shop for 2022!![2022 CARFAX Top-Rated Service Shop]()
![2022 CARFAX Top-Rated Service Shop]()
Best Tire Shop, CityBeat Best of Cincinnati 2024
YOU did it again! For the 16th year in a row, our customers in Cincinnati have chosen us as the Best Tire Shop. And for the 8th consecutive year, you’ve honored our ASE Certified Technicians for giving you the Best Auto Repair Service.YOU did it again! For the 16th year in a row, our customers in Cincinnati have chosen us as the Best Tire Shop. And for the 8th consecutive year, you’ve honored our ASE Certified Technicians for giving you the Best Auto Repair Service.![CityBeat Best Tire Shop and Auto Repair Service 2023]()
![CityBeat Best Tire Shop and Auto Repair Service 2023]()
MAP Standards
It’s all about peace of mind. Our membership in MAP means, among other good things, that before we service your vehicle, you’ll know exactly what we’re doing - why we’re doing it, and how much it will cost.It’s all about peace of mind. Our membership in MAP means, among other good things, that before we service your vehicle, you’ll know exactly what we’re doing - why we’re doing it, and how much it will cost.![Motorist Assurance Program (MAP)]()
![Motorist Assurance Program (MAP)]()
Registered member of the Auto Glass Safety Council
Tire Discounters is a registered member of the Auto Glass Safety Council and has agreed to comply with the current AGRSS standard for safe auto glass replacement!Tire Discounters is a registered member of the Auto Glass Safety Council and has agreed to comply with the current AGRSS standard for safe auto glass replacement!![]()
![]()
Michelin Certified Tire Technicians
We proudly employ Michelin certified tire technicians!We proudly employ Michelin certified tire technicians!![Michelin Certified Tire Technicians]()
![Michelin Certified Tire Technicians]()
ASE Certifications
Our ASE Certified Technicians have the training and expertise to make sure the job is done right.Our ASE Certified Technicians have the training and expertise to make sure the job is done right.![Automotive Service Excellence (ASE)]()
![Automotive Service Excellence (ASE)]()
Proud to be recognized as Modern Tire Dealer's 2020 Dealer of the Year
Tire Discounters Founder Chip Wood is the 2020 Dealer of the Year.Learn MoreTire Discounters Founder Chip Wood is the 2020 Dealer of the Year.![Tire Discounters Founder Chip Wood is the 2020 Dealer of the Year.]()
![Tire Discounters Founder Chip Wood is the 2020 Dealer of the Year.]()
MTD top Independent Tire Dealer's of 2020
Tire Discounters is once again in the top 10 of Modern Tire Dealer's top 100 independent tire dealers in the United States. Retailers are ranked by the number of retail, commercial, and combination commercial/retail outlets. Tire Discounters appears as #8 with 137 retail locations.Tire Discounters is once again in the top 10 of Modern Tire Dealer's top 100 independent tire dealers in the United States. Retailers are ranked by the number of retail, commercial, and combination commercial/retail outlets. Tire Discounters appears as #8 with 137 retail locations.![Modern Tire Dealer 8th Largest Independent Tire Dealer in the U.S.]()
![Modern Tire Dealer 8th Largest Independent Tire Dealer in the U.S.]()
