Now Available: Skip the Shop℠ Valet Pick-up and Delivery!

Tire Discounters Florence (KY 18)

8:00 AM - 8:00 PM 8:00 AM - 8:00 PM 8:00 AM - 8:00 PM 8:00 AM - 8:00 PM 8:00 AM - 8:00 PM 8:00 AM - 4:00 PMClosed Today
4.6 out of 5.0
Rating 4.6
(1120 Reviews)

Location Details

5991 Fuller St
Florence, KY 41042
US
Between Speedway and Fazoli's, across from Jeff Wyler Honda
David Caine
General Manager at Tire Discounters

Hours

Day of the WeekHours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed
Now Available: Skip the Shop℠ Pick-up and Delivery No Charge with $50 Purchase!

Nation’s Largest 100% Family-Owned Tire and Automotive Dealer

Hey Florence, Kentucky neighbors - did you know that only Tire Discounters includes a free alignment with standard 4-tire installation? Not only is our tire store near you in Northern Kentucky, but Tire Discounters offers the best value and tire deals in the business. Our family-owned and operated tire store carries tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and more. Plus, Tire Discounters offers Skip the Shop, our exclusive valet service. That’s right, ...
Hey Florence, Kentucky neighbors - did you know that only Tire Discounters includes a free alignment with standard 4-tire installation? Not only is our tire store near you in Northern Kentucky, but Tire Discounters offers the best value and tire deals in the business. Our family-owned and operated tire store carries tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and more. Plus, Tire Discounters offers Skip the Shop, our exclusive valet service. That’s right, whether you’re at home or work, we’ll come pick up your car, perform the work you approve, from tires to automotive service, and deliver your vehicle back to you! Sure, we think we have the most beautiful tire store in Florence, but you might have better things to do than sit at a tire and automotive services store.

WHAT WE DO

The Home of Free Alignment

ALIGNMENT

We include a FREE alignment with standard installation on a 4-tire purchase. So, if all you need is an alignment, we've gotten pretty good at it!
  • Automotive Tires

    TIRES

    We carry all major brands of tires. If you're looking for the same brand of tires that came on your vehicle, we've got it. And each of our stores stock about 4 times as many tires as a typical tire store.
  • Brakes

    BRAKES

    Our job isn't to sell you brakes. Our job is to make sure you are safe and that your brakes are ready for anything. Even if that anything is a daredevil squirrel. We will explain the suggested or required brake services needed, and give you a written copy of our brake diagnostics. Or, we'll get to say "you're good - nothing needed!"
  • Oil Change

    OIL CHANGE

    There's nothing like a well-oiled machine for safety and longevity. Next to you, regular oil changes are your vehicle's best friend. And it's the least expensive maintenance you can do to maximize engine life and reduce repairs. We offer the greenest and most comprehensive oil changes in the business.
  • Fluid Services

    FLUID SERVICES

    Fluid Exchanges and Fuel System Service go hand in hand with oil changes - taking care of the life-blood of your vehicle. Your owner's manual will recommend how often this work should be done. It varies. Our ASE Certified technicians can help advise you, and make sure that whatever needs doing is done right.
  • Shocks & Struts

    SHOCKS & STRUTS

    By the time you drive 50,000 miles, your shocks will have cycled about 87,500,000 times. And that's usually the time to replace them. (Duh!) Then, not only will your vehicle handle better and more safely - the difference in the ride? OMG.
  • Custom Wheels and Performance Upgrades

    Custom Wheels & Accessories

    Sure, cars take you from point A to point B, but c'mon, we know it's more than that! Whether it's custom wheels, a lift kit, or performance brakes - we'll help you take your vehicle to the next level. We've got all the cool bells and whistles, plus state-of-the-art technology like flush-mount alignment racks and touchless mounting and balancing.
  • Auto Glass

    AUTO GLASS

    Our in-shop or mobile auto glass service will do the job right and do it FAST. We work with all insurance providers and handle all makes and models.
  • ADAS (Advanced Driver Assistance System) Calibration

    Self-driving vehicles may be a few years away from road domination, but advanced technology safety systems inside these vehicles are starting to be commonplace in new vehicles. One location specifically that has ADAS is your windshield. We have trained experts on all ADAS systems and will work with all makes and models in which recalibration is available.

DEALS

  • SKIP THE SHOP℠  WITH NO CHARGE PICK-UP AND DELIVERY

    SKIP THE SHOP℠ WITH NO CHARGE PICK-UP AND DELIVERY

    We'll pick-up your car, perform your services at the store, and then return it to your home or work. Must have a minimum ticket of $50. Call the store for details.
  • NO INTEREST IF PAID IN FULL WITHIN 12 MONTHS*

    NO INTEREST IF PAID IN FULL WITHIN 12 MONTHS*

    On purchases of $199-749.99 (6 mo.); $750 or more (12 mo.) with your Tire Discounters credit card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within the 6 or 12 months. Minimum monthly payments required. Valid thru 3/31/2022.
  • UP TO $120 TOTAL SAVINGS ON NEXEN TIRES OR B3G1 FREE ON NEXEN N'PRIZ AH8

    Get up to $120 in savings on Nexen Sets. Receive $70 Instantly off on any set of Nexen tires! AND receive up to an additional $50 mail-in rebate when you use your Tire Discounters Credit Card on a set of 4. OR Buy 3 and get the 4th Free on in-stock Nexen N'Priz AH8
  • Travel Ready Package! Up to $75 Savings on Oil + Fuel System Service starting as low as $179.99

    $45 INSTANT Savings on a Fuel System Service + Full Synthetic Oil Change & Filter + $30 Valvoline Mail-In Rebate

That's a $109.99 value plus a 12-month warranty!

You won’t find anyone else offering a free alignment with standard 4-tire installation, or allowing you to Skip the Shop with free pick up and delivery. Tire Discounters: service so good, it’s stupid-good.
The Home of Free Alignment

Frequently Asked Questions

Average Rating:

4.6
Rating 4.6
Total Number of Reviews: 1120
Total Number of Reviews: 1120
  • 5.0 out of 5.0
    Rating 5.0
    While it may have taken several months to get it taken care of, this location purchased and installed a new skid plate on my 2019 Titan that was damaged during an oil change back in September 2021. They did their best and actually improved on their communication with me as the situation evolved. This is a good shop with good people who seem to truly want to help their customers. I will return when I need tires or similar things. They have earned my business back. Thanks Tonya and David and the regional manager who I regretfully can’t remember his name.
    Tire Discounters
    Thank you for informing us about your experience, Chase. We're glad Tonya, Davis, and the team were able to get everything taken care of for you. Take care and we will see ya again when you need us.
    5.0 out of 5.0
    Rating 5.0
    I needed front brakes on my car ASAP and Tonia Gray was over and beyond with her customer service skills over the phone! She was a pleasure working with, scheduling me in so quickly with the best deal !!!! She was a breath of fresh air!!!
    Tire Discounters
    Awesome! Glad we were able to take great care of you, Lee. Take care and we will see ya again when you need us.
    5.0 out of 5.0
    Rating 5.0
    We were heading back to Michigan from Tennessee. I had a huge hole in my tire. Unfortunately my new Ford Edge did not come with a spare. We went to the dealership, a second place that referred us here. I was told the tire was I fixable. Marc fixed the tire! The service there was great they made fresh coffee for me and my husband while we waited. I can’t say thank you enough.
    Tire Discounters
    Thanks for the stars! Glad we were able to take great care of you, Cher. Take care and we will see ya again when you need us.
    4.0 out of 5.0
    Rating 4.0
    The Customer Service was great, and Mark was really nice and happy to help. I felt like he went out of his way to help me out with what I needed, and he was very patient.
    Tire Discounters
    Thanks for the stars! Glad we were able to take great care of you, Veronica. Take care and we will see ya again when you need us.
    2.0 out of 5.0
    Rating 2.0
    I have been doing business with this store for decades and was very disappointed with my last experience. I started with asking for a rotation and balance due to the fact that I had a vibration felt in my steering wheel. Tires have not been balanced for about 35K miles because the dealer has been rotating them. The tire expert went out to inspect my tires and told me I had cupping on my center treads. After a few days I came back for my appointment and was told I need new shocks and struts due to my 193k miles on van and may need new tires because you can't get rid of the cupping. After a good hour of conversation and quoting my van finally was put up on a rack to be worked on. I was then taken back and finally the mechanic was not trying to sell me anything and told me he didn't find any cupping and was only suggesting new shocks and struts due to mileage and not that he felt they are bad. After my conversation on why I came in he agreed that we should start with balancing and rotation and see if vibration stops. I don't believe I can trust the new management or tire experts at this store because they are just trying to make a sale. After all the years working with this store and all the family and friends I have sent to this store I'm sorry to say that the trust is now gone.
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Steve. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you, and please include a copy of your review for reference. We hope to hear back from you soon and look forward to connecting you with a TD team member.
  • 5.0 out of 5.0
    Rating 5.0
    Fantastic service!!!
    Tire Discounters
    Fantastic customers! Glad we were able to take great care of you, Troy! Take care and we will see ya again when you need us.
    5.0 out of 5.0
    Rating 5.0
    Great customer service, as always
    Tire Discounters
    Thanks for the stars! Glad we were able to take great care of you, Nancy. We will see ya again when ya need us.
    1.0 out of 5.0
    Rating 1.0
    Stay away from the Fuller street Florence ky location!!! And probably all of them based on the way this location operates, She will tell you they replaced parts for free to be nice but the back peddle when you notice they didn’t, she will then say the mechanic that is there today isn’t as good as the one that was there 2 days ago but then expected me to trust them , then try and charge you $500 to fix something only to go somewhere else to be told there is no issue then go back to the fuller street location and they according to her must not have caught it this time and she is sure that they was correct the first time and doesn’t understand how they mechanic today didn’t catch it when I asked her why it wasn’t an issue this time around and the best part was while she said oops sorry I mis spoke then went on to say that I had made bad reviews online and would not do anything to help me and I hadn’t even thought of leaving a review until I heard her say that
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Landen. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to support@tirediscounters.com . We look forward to connecting you with a TD team member soon!
    1.0 out of 5.0
    Rating 1.0
    I wish I could give zero stars based on the manager Tonya , she told me one thing but the mechanic told me he could have done it except she wanted to sell me on repairs that he didn’t feel I needed
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Zachary. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to support@tirediscounters.com . We look forward to connecting you with a TD team member soon!
    1.0 out of 5.0
    Rating 1.0
    Caught the manager tonya in several lies , refused to give me contact info for anyone above her, the mechanic stood in front of her and said he could fix what she said he couldn’t fix, lied about both cars that was dropped off and when I called her out for lying her story then changed to oh maybe it was someone else’s car , read all the reviews and take your car somewhere else, I have found that if you take it to a different tire discounters location any put it under your spouses name they will then tell you something completely different
    Tire Discounters
    Again, we take great pride in our craft and strive to have all of our locations operating at a high level, Michael. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to support@tirediscounters.com . We look forward to connecting you with a TD team member soon!
  • 1.0 out of 5.0
    Rating 1.0
    Absolutely horrible, caught manager in several lies, refuses to give me any contact info go anyone above her, my son was standing in the store while I was on hold and overheard her tell another employee that she wasn’t giving me any info and then got on the phone to continue to lie to me
    They wanted $500 to repair something that was brand new 2 days ago and I went back today without touching said part only be told it now needs something completely different and no mention of original part and when I called them out on it her replay was well today’s mechanic is not as good as the one that looked at it Monday and he must have missed it (Go somewhere that won’t lie and try to rip you off) save your time and money
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Adam. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to support@tirediscounters.com . We look forward to connecting you with a TD team member soon!
    5.0 out of 5.0
    Rating 5.0
    Thank you for getting my truck safe again.
    Tire Discounters
    Rockin' and rollin'! Glad we could get you safely on the road, Dale. We are the experts in safety, after all! Take care and we will see ya again when you need us.
    5.0 out of 5.0
    Rating 5.0
    Great Customer Service
    Tire Discounters
    Thanks for the stars! Glad we were able to take great care of you, Ed. We will see ya again when ya need us.
    1.0 out of 5.0
    Rating 1.0
    If I could leave zero stars I would. I have been waiting since September to resolve damage to my skid plate on my 2019 Titan that the Fuller St location caused. All I have gotten are half assed promises that it’s being taken care of and nothing has been done. David the store manager called me once to tell me the same in December and nothing. And I have left a dozen messages with Tonya and nothing.
    Tire Discounters
    We found your customer service ticket, Chase, and added the above to it. Someone should will follow up.
    1.0 out of 5.0
    Rating 1.0
    My last experience with Tire Discounters will absolutely be my last !!! I will never patronage this store again !! I made an appointment at 10 am a week prior showed up on scheduled time and was there for 3.5 hours Making me late for work !! And this was 1 tire !! After 2 hrs I was informed the existing tire could not be fixed so 400.00 dollars later and another 1.5 hour I’m waiting to cash out my truck is in plain sight in parking lot but wasn’t able to get cashed out and get to work !! What Was going on that had entire places interest was a 25 yr employee anniversary that was holding the attention of every single person in that building again I’m waiting 3.5 hours and there is approximately 20 people or more in this building just standing around chit chatting and enjoying the festivities!! So after several attempts I finally get cashed out to the overpriced one tire to walk outside to leave and I find my spare tire thrown in the back of my truck and not out back in place under the truck bed !! So I have to return inside explain the situation to a response like so what not even an apology Jim !! He takes key pulls back in garage and 30 min later I am able to leave as if 400.00was such a great deal they could do sub par work and keep me waiting 4 hrs for 1 tire !! Who does this !! I’ve used Tire Discounters for years on 3 vehicles and have spent thousands!! But you will never see again and gonna call Howard Ames to get on this and send in a random Ghost shopper in to see just exactly how you run your business!! Hopefully you won’t be throwing a party during business hours with a waiting room full of paying customers
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Mitch. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to support@tirediscounters.com . We look forward to connecting you with a TD team member soon!
  • 1.0 out of 5.0
    Rating 1.0
    I bought a new set tires, went in to get the same tires(Goodyear’s) that came on the truck. The salesman quickly tried to talk me into Coopers. I had done some research and told him that the mpg had poor reviews on the Coopers. He said that was for a aggressive tread design. Anyway I bought Coopers cost me 4 miles per gallon. They convinced to to take a Tire Discounter credit card and I would receive a $50 Visa card, months have passed still no gift card. After 100 miles of driving on the new tires I picked up a nail, flats are supposed to be fixed free. They told me I would need to buy a new tire $250 and wouldn’t fix the flat. I went to another reputable tire center and they fixed my tire for $18. Very dissatisfied with the tires, tire warranty and customer service.
    Tire Discounters
    Greg, our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect to learn more. If you would like to discuss, please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
    5.0 out of 5.0
    Rating 5.0
    Great service
    Tire Discounters
    Thanks for the stars! Glad we could get you safely on the road, John. Take care and we will see ya again when you need us.
    1.0 out of 5.0
    Rating 1.0
    Amateur hour. My mom buys 2 new front tires 3 days later the car is on the rim. Flat again. We take the passenger side tire in .. the valve stem was bad. I go to put the tire back on they left the valve stem cap off. Then a week later I'm looking over my moms car while on the phone and there is 4 out of 5 lug nuts on the driver side. Dont put your life in the hands of this location. Disregard to safety and the basics of being a tire "specialist" zero star rating if it was a option
    Tire Discounters
    We take great pride in our craft and strive to have all of our locations operating at a high level, Kyle. We make every effort to ensure that our services are consistent. Thanks for alerting us to your experience. We would definitely like to connect to learn more. Please send your preferred contact information (including full name) to https://www.tirediscounters.com/contact . We look forward to connecting you with a TD team member soon!
    5.0 out of 5.0
    Rating 5.0
    T'was the night before Christmas eve and my family of 4 had just arrived back to Cincy from FL when I discovered I had a complete flat on our VW. I was able to get air in the tire and get to this Tire Discounters where Tonia and Rosie SAVED THE DAY!! This duo helped me get the spare tire on (I thought the lug covers were locks, doh) all while not disturbing my 4 year old twins who were napping from their flight. Tonia ordered me a replacement tire and had it sent to my local TD where it was put on the Monday after Christmas. Shout out to Rosie for taking the job on without hesitation, she rocks!!!
    Tire Discounters
    Thanks for the stars! Glad we could get you safely on the road, Ricky. We will see ya again when ya need us, and to all a good night! :-D
    5.0 out of 5.0
    Rating 5.0
    A big shout out to Store #10 for fixing my tire! I’ve had a slow leak for a couple weeks and though they were slammed, they got me in. They said probably 2 hours and even offered to Uber me somewhere but I waited patiently. Robert Thomas provided excellent customer service to me as well as all the other customers he came in contact with. I would highly recommend this business for all your tire needs! Thank you
    Tire Discounters
    That’s how we rock so you can roll Robin! Thank you for the feedback and 5-star review! We work hard to provide you with a great experience. Please come back to see us again when you need us. Stay safe out there and Happy New Year!

    PS> On behalf of Robert and the entire crew at Fuller Street, and all of us at TD, you are very welcome!!
  • 2.0 out of 5.0
    Rating 2.0
    Dropped my car off for an oil change and tire rotation at 10am wasn't ready till 2pm. There were greasy smudges on the outside and inside of the drivers door and on the stearing wheel. As I left the parking lot my hood looked closed but wasn't latched.
    Tire Discounters
    Hey Clinton, this is not at all what we want to be hearing about our location. So much so that we would like to put you in touch with a manager to discuss your issues in detail and try to get to the bottom of them. If you could, please provide your details and preferred method of contact to support@tirediscounters.com and we will have a manager reach out to you as soon as possible. We pride ourselves on doing things right and earning your business every time you walk in the door so we take reviews like this very seriously.
    2.0 out of 5.0
    Rating 2.0
    Went in to check prices late on a Saturday. Told they could check out the front end and install 4 tires even after posted hours. The fellow at the counter was friendly but could not answer any mechanical questions, said he would ask tech. By the time my car was pulled around tech was already gone. (I kind of understand, it was a Saturday night and closing time) On my way home ( 2 exits south) could tell had more vibration than my old tires and pulled to right. Inspected at home and also found the valve stems installed were so short I'd have to pull the hubcaps to add air in the future. Plus one hubcap had a patch of chrome scraped off of it now. I went back on Monday. New guy at counter friendly but not mechanically knowledgeable. Had questions about tire balancing and caster adjustments. Not much had been changed to correct to better zero. Was told 2 wheel weights had come off front tires. Told by this sales person that tires were rebalanced, had correct valve stems put in and aligned again. Nothing mentioned about scraped up hubcap. Vibration gone. Still pulls slightly. May have to go back 3rd time for better alignment. Sad, but may have go to a mechanic I know is knowledgeable and gets the job done right the first time. The "free alignment" makes difference in price but not if it's not done right the first time.
    Tire Discounters
    Thanks for alerting us through a review, Edward. We pride ourselves on our tire care and install, so we definitely want to connect. We hope you will provide preferred contact information to support@tirediscounters.com to connect you with a manager. Please reference this review. Thanks.
    5.0 out of 5.0
    Rating 5.0
    Tire rotation on Saturday; great experience.
    Had never visited a Tire Discounters previously.
    I did not purchase the current set of tires from this vendor (new vehicle).
    The prompt professional service I received from the entire staff was by far one of the best experiences from any service oriented organization.
    Ron Bowman handled my check in/out and Joseph Backscheider completed the service work. Both should be commended for their efforts.
    I will return to this location when it is time to replace my tires.
    Tire Discounters
    We agree, Ken. We have passed along the kudos. Thanks for the awesome review. We will be here when ya need us again.
    5.0 out of 5.0
    Rating 5.0
    We had a flat tire at 7:30 on the interstate on our way to Florida and the team at the Florence KY store sent someone to help us and then stayed past closing time to get us four new tires on our car so we could get on our way. Chris and his team were awesome!!! Thanks for the great service!
    Tire Discounters
    Ahh, nice. Yay sunshine. See ya again in 5000 miles for your free tire maintenance on your new tread. We want to get as many trips to Florida as we can off that new set.
    5.0 out of 5.0
    Rating 5.0
    Great service, I had a flat tire and they got my car right in and fixed it in less time than quoted.
    Tire Discounters
    Niiice. Love when things work out time wise. Thanks for the review and we will see ya again when ya need us.
  • 4.0 out of 5.0
    Rating 4.0
    Thankful for the road hazard on my tires and the free balancing.
    Tire Discounters
    Tire care is our main squeeze. We did see that you rated customer service a 2. We really pride ourselves on great customer service paired with our tire care. We would love to connect you with a manager to learn more about your experience. If you wouldn't mind sending a few details and your preferred contact information to support@tirediscounters.com that would be great. Hope to connect soon.
    4.0 out of 5.0
    Rating 4.0
    I have always been very pleased with the service until my last visit. When I came in for an oil change I had them check an oil leak that was determined to be a bad hydr center motor mount. I had it replaced. The leak continued and when I brought it back they now determine it to be a problem they can't fix. Wish they had looked a little closer as it may have cost me for something not needed.
    Tire Discounters
    Scott, thank you for taking the time to alert us through a review. We are happy that you are pleased overall, but we definitely would love to connect you with a manager to address your oil leak concern. If you wouldn't mind emailing us at support@tirediscounters.com with your preferred contact information that would be great. We look forward to connecting.
    5.0 out of 5.0
    Rating 5.0
    The service was great and servicemen were willing to match competitors prices to get me the best deal!
    Tire Discounters
    We do what we can on the price, but include a whole lotta car love. Thanks for the review, Todd. We will see ya again when ya need us.
    1.0 out of 5.0
    Rating 1.0
    Overcharged, waited an hour and a half for an oil change. Complained already
    Tire Discounters
    David, we have alerted Jim, the regional manager, in your area. We would love to connect you with a manager about your experience. Would you mind sending your preferred contact information to support@tirediscounters.com? Please reference this review so we can keep everything together. Thanks!
    2.0 out of 5.0
    Rating 2.0
    We have been the Route 18 store customers for 15 years or so and used to tell every friend and family member about the speedy service for stop-in rotations as well as for scheduled services (oil change, brakes..). We also bragged about how everyone in the store made you feel like you were part of the family. They remembered the last set of tires or repair that you had and were always open to provide advice or input. But yesterday's rotation and oil change (which I had a scheduled appointment for) was an example of the change we have experienced over the past 3 - 4 years. Since the expansion of other TireDiscounters, it seems that there is more of a corporate feel and the customer is no longer part of the family. The customer is now an invoice number and the store now expects that you sit quietly in the lobby and wait. On every occasion the rotation might now take 1 hour or more versus 20 - 30 minutes. And there is no way that a scheduled oil change and rotation should take 1 1/2 hours or more. But that is what we are experiencing. I can change everything in my own garage in less time. I can also go to Valvoline for an oil change then drive to CarX for the rotation and still be done in less time even if I add the driving time. We do not want to walk away from TireDiscounters after all of these years. But we have consistently experienced cold customer service and extremely lengthy visits for small "in-and-out" services like rotations and oil changes. I understand that we need to drop a car off for brake work or other repairs. But your speedy rotations (other than during a lunch hour) and fast and well priced oil changes are what kept us buying tires for the families vehicles over the last 15+ years. I would hope to see a change. But to be honest, as an experiment we have tried the store on 42 and the new Walton store to see if it is just a particular store issue. And unfortunately feel the same corporate approach is now what TireDiscounters is all about. There is no more family feel to the customer service.
    Tire Discounters
    Todd, your review breaks our heart. Everything you experienced the first 10 years is still in our core and expectations at our stores. I have flagged this to the regional manager and our customer care manager. We will definitely be in touch. We do appreciate your candid feedback as tough as it was to take. We will make this right.

OTHER GOOD STUFF

  • Best Tire Store, CityBeat Best of Cincinnati 2021

    We are proud to be voted Best Tire Store in Cincinnati for the 13th consecutive year!
    Learn More
    CityBeat Best of Cincinnati
  • 2020 CARFAX Top-Rated Service Shop

    We are proud to have been voted a CARFAX Top-Rated Service Shop for the second consecutive year!
    Learn More
    2020 CARFAX Top-Rated Service Shop
  • MAP Standards

    It’s all about peace of mind. Our membership in MAP means, among other good things, that before we service your vehicle, you’ll know exactly what we’re doing - why we’re doing it, and how much it will cost.
    Motorist Assurance Program (MAP)
  • Proud to be recognized as Modern Tire Dealer's 2020 Dealer of the Year

    Tire Discounters Founder Chip Wood is the 2020 Dealer of the Year.
    Learn More
    Tire Discounters Founder Chip Wood is the 2020 Dealer of the Year.
  • MTD top Independent Tire Dealer's of 2020

    Tire Discounters is once again in the top 10 of Modern Tire Dealer's top 100 independent tire dealers in the United States. Retailers are ranked by the number of retail, commercial, and combination commercial/retail outlets. Tire Discounters appears as #8 with 137 retail locations.
    Modern Tire Dealer 8th Largest Independent Tire Dealer in the U.S.
  • Registered member of the Auto Glass Safety Council

    Tire Discounters is a registered member of the Auto Glass Safety Council and has agreed to comply with the current AGRSS standard for safe auto glass replacement!
  • Michelin Certified Tire Technicians

    We proudly employ Michelin certified tire technicians!
    Michelin Certified Tire Technicians
  • ASE Certifications

    Our ASE Certified Technicians have the training and expertise to make sure the job is done right.
    Automotive Service Excellence (ASE)

Nearby Stores

  • Tire Discounters Hebron

    8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 4:00 PMClosed Today
    2065 Petersburg Rd
    Hebron, KY 41048
    US
    phone
  • Tire Discounters Ft. Wright

    7:30 AM - 8:00 PM 7:30 AM - 8:00 PM 7:30 AM - 8:00 PM 7:30 AM - 8:00 PM 7:30 AM - 8:00 PM 7:30 AM - 5:00 PMClosed Today
    3475 Valley Plaza Pkwy
    Fort Wright, KY 41017
    US
    phone