Arne's Tire Discounters Blairsville

donald ballardi would stay far away from this place. please take the time to look at the reviews and see how they treat the customers. james is unprofessional and his "master mechanic" must be just starting because they fumbled an oil change that we supplied the oil and filter for and overfilled it 8 tenths of a quart after they were asked to only put 4.2 quarts of oil into the vehicle because that is what it calls for. they neglected the request and also neglected to look it up on the computer system they have right there that tells them the proper amount of oil to put in all vehicles!! james in my opinion and the front desk people and the mechanic clearly do not communicate or they may have something against woman telling them how to do their job and did it out of of spite... my opinion only and i formed the opinion when putting the entire picture together and speaking with james.. james blamed it on everyone else, but himself and his mechanics. i had to ask for an apology. he did not even offer any refund and said that labor was given.. hahahha.. man, of the manager and owner is too stiff to offer the thirty dollars that we paid for a job that we had to look over and correct than they are not worth our time.. they had nothing in it but a few minutes of their time because we supplied the oil and filter.. that to me is bad business ethics and shows me they do not care about the consumer.. i would check the repeat complaints at the better business bureau, yelp, google, and other places on the internet and watch the pattern they have with their unprofessional services..

Drew, JI had an amazing experience at Arnie’s! I had a minor issue with my car that I wanted to get checked out before I driving back to Florida which they fixed free of charge! The staff was very nice and I would take my car here again if I lived in Blairsville!

Greg HainesI ordered $2,000 worth of tires for my wife's Range Rover. Took it in for my appointment at 7AM. At 1200 PM they call to say they cannot find the tire key. I explained when I dropped it off to call as soon as they were done since I had to go to the airport. 5 hours later they say they cannot find the key. What did they do for 5 hours? Put others ahead of me. Why have an appointment? Why tell them I needed it so I can get to the airport?

No one cared! When I picked it up the condescending clerk just says have a nice day.

The time prior I spent over $2,000 on repairs for my F350. The repairs wee not done and I had to take it to Ford.

I guess I should not have given a 2nd chance.

It is clear I need to find another tire store!!!!

Smith Ugh i wish i knew arnes sold out before I went it. The manager sold me tires 30$ more than what they cost at Walmart. Same tires, same number but they charge 30$ more per tire!

Stephanie WJames, the manager goes over and beyond to get your car squared away. He is professional, courteous and a man of his word. Please hire 19 more like him@

Mac MJames took care of getting me in timely and Seth was a master problem solver regarding my exhaust system on a 97 4- runner. A customer for life now

Ron R.Arne's is not the same since it sold to Tire Discounters. Front office lady Svetlana is hostile. I have a stick shift truck that mechanic could not drive. I watched as he dangerously ground my gears. Bought a full set of tires and was quoted a price by Mike. When the bill arrived it was higher. They explained that the quote did not include installation. This was deceptive and should have been explained up front.

Donna CMy Granddaughter is a Freshman at Young Harris College. She had an issue with one of her tires a few weeks ago. We looked for a place close to the college. She explained that my husband told her to get the tire looked at. The gentleman was very helpful. We were able to pay for the service by calling our credit card in.
We are so grateful that she now has an automotive shop near if needed. Thank you all so much.

Bob hWorst company ever to hit blairsville ga run off customers run of honest employees but rather have convicted employees working there say a Brad Dodson

Clark TNot the same shop having sold out to a Tire Discounters. Had a starter installed by the old organization with a lifetime warranty on the part. Starter failed and Tire Discounters would not recognize/honor the warranty. Only one employee from the original Anne’s remains. Their focus seems to be on tires and related items as the person I had contact with admitted that he was not a mechanic when I was asking questions that he could not answer. I will not be going back. Huge loss for Blairsville. Already took my business elsewhere but, as a result of the warranty being denied, had to pay for a new starter in order to get back on the road.
UPDATE to my original review: (This review no longer appeared on the website, perhaps it was due to being done as a separate review? Perhaps it was due to exposing their dishonesty? I guess we’ll know if this total update remains visible on their website) As requested, I provided my contact information and received a prompt call from Ray Burton, TD Region Field Manager for Georgia. I expressed to him my disappointment in TD not honoring my lifetime part warranty. Although I stated that I had no documentation explicitly stating a lifetime part warranty, I felt strongly that I was told that by Arne’s as I keep a spreadsheet on vehicle expenses and put “Lifetime Part Warranty” in the comments column. Mr Burton suggested that they could check with the previous owner of Arne’s as he had a business nearby.
A few days after the conversation with Mr Burton, I followed up with a text message. I had pulled out the original invoice and with the help of a magnifying glass ultimately found a small print statement indicating that the part warranty is that of the manufacturer. I further provided him with the invoice number, date, cost, and most importantly, the part number. I suggested that should allow for identification of the source of supply, manufacturer, & resulting warranty. I stated that I unnecessarily came out of pocket for a new starter when it should have been covered under warranty.
After a week of being ignored, I called Mr Burton and left a VM letting him know that I googled the part number myself and, low & behold, it returned a O’Reilly Auto Parts starter manufactured by Hitachi (Ultimate Select Brand). The O’Reilly website clearly states that this part is covered by the limited lifetime warranty. As a result, I expressed that I was looking for Arne’s Tire Discounters to do the right thing and make me whole since they improperly denied my warranty. I have given them ample opportunity to right this wrong, but I continue to be ignored and have been left with no other option but to reinforce my original review comments, now strengthened with facts.
I hope that individuals reading this and other reviews will heed the warnings to avoid this business and that TD loses exponentially more revenue than they would have by simply reimbursing me a few hundred dollars for the starter that they refused to cover under warranty. Furthermore, I would recommend looking up Tire Discounters on the BBB website and see the 100s of 1 star ratings and their history of cheating their customers out of their hard earned money, resulting in a 1.36 rating. Customer care is obviously not in their business model. Stay away!
FINAL UPDATE: Although I have clearly demonstrated to Tire Discounters that my starter is, in fact, covered by a lifetime warranty, they still refuse to do the right thing and make me whole by compensating me for having to come out of my pocket unnecessarily for a new starter as a result of their mistake. They want to argue that they are unable to get a warranty replacement from O’reilly because they do not have the failed starter to return. It’s glaringly obvious that this is due to them denying my initial warranty claim. Had they handled my claim properly, my vehicle would have been towed in to them so they could have removed the failed starter. At this point, it should not even involve O’reilly as the mishandling of my claim by Tire Discounters created this situation and the should acknowledge their mistake, own it, and compensate me without trying to claim an inability to compensate me because the can’t get Oreilly to pay for THEIR own mistake.
Although they have no enforcement power, I was compelled to file a claim with the BBB, hoping that Tire Discounters would ultimately see that I am correct and they’d do what’s right, but I was not successful. If you submit an unfavorable review, they’ll give you a “canned response” seeking your contact info to allegedly “handle” your review, but it’s just lip service to give the appearance that they care. Trust me, they don’t. This involves less than $300, which is a lot more money to me than it is to them, but they feel that it’s okay for me to be burdened with the cost of their mistake. In addition to the new starter, I am also burdened with paying for the towing and labor, and that burdened would be lesse

Carolyn HGreat customs service, fair pricing, pleasant waiting room, and very accomadating to customer’s needs

Jerry L.Took my wife’s car in for an oil change. They changed the oil. They also said we needed new brake pads and new rotors. New rotors on a car w/ less than 40k? Really? When the rotors hadn’t even been turned once? We took the car to the dealer. Brake pads (and rotors) were okay. By the dealer standards the pads were good for another 6k miles and the rotors were fine. I do not trust the new management - and I’m not sure about the mechanics. I miss Eric and the old mechanics.

Bill BBeware! Arnes is Not Arnes anymore.Integrity no longer exists! The manager said the damage to my vehicle should Not have happened and corporate refuses to take responsibility!!

John MBeen there twice with excellent service both times.

Wendy tPleased with my service !

No NameArne’s USED TO BE amazing!! Now that the new “people” took over, it SUCKS! I want Arne’s back!!

Michael,FGreat service

Pat HI was visiting in Blairsville when my car
had a problem, so it was towed to Arne's on the advice of friends. The service could not have been better. If I lived in Blairsville I would be a regular customer.

leeann sexcellent as always

MeuriceGreat customer service!